I am at a loss now, and don't know what to do next. Now I can't even find my bluetooth device button to easily find my bluetooth devices (I have a keyboard as well, that has no problems). If I just turn it on, it is not picked up my computer, and all notifications of "bluetooth device found" have stopped. Up when I go to add a device, and the lights won't stop alternating at all. While it was doing this, the red and green alternating lights would not stop flashing. ![]() Saying "Microsoft bluetooth notebook mouse 5000" to "bluetooth notebook mouse 5000" to completely disappearing. I did that, and then after pairing, and installing the drivers again, it would disappear from my device manager list. It stopped responding as I was using it, so I turned it off, and when I turned it on I had to pair it to my computer again. ![]() ![]() The problem is that my BT mouse went from working fine to not working at all this morning. I went to the Dell website and couldn't find anything else to fix my problem. I have updated drivers, uninstalled/reinstalled device, turned on/off, removed batteries, held connect button, paired w/ and w/o code, checked as many sitesĪs I could, and it's still not working. ![]() I have been trying to find a solution to my problem for a while, and haven't been able to.
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